When you purchase a card printer from YouCard, you receive a free 3-month Print System Support Lite. You can optionally extend this support to 12 months (Print System Support Standard) or choose our Premium Support.
Printsystem Support Lite
Printsystem Support Standard
Printsystem Support Premium
Phone Support
✔
✔
✔
E-Mail Support
✔
✔
✔
Remote Support
✔
✔
✔
Driver- and Software-Updates
✔
Free loan printer in case of service within 2 working days
✔
Reimbursement of costs for printer deliveries
✔
Contract Duration
3 months
12 months*
12 months*
*The support contracts "Printing System Support Standard" and "Printing System Support Premium" have a term of one (1) year and come into effect upon declaration of operational readiness. The contract is automatically extended for a further one (1) year unless it is terminated in writing at least three (3) months before expiry.
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